UK SHIPPING & DELIVERY INFORMATION. UNITED KINGDOM. UK EXPRESS TRACKED (allow 1-2 days). Royal Mail - FREE. DPD - £8.00 (FREE Over £300). DHL - £12.00. + £1 for discrete packagingWe use either Royal Mail, DPD or DHL for this service. Our express serv
EUROPE STANDARD (allow 7-10 days) - £10 + £1 for discrete packagingWe use Royal Mail for this service. Our standard service aims to deliver your parcel within 7-10 days. Standard includes full online tracking so you can monitor the parcels progress.
REST OF WORLD STANDARD (allow 10-14 days) - £25 + £1 for discrete packagingWe use Royal Mail for this service. Our standard service aims to deliver your parcel within 10-14 days. Standard includes full online tracking so you can monitor the parcels p
WHERE DO WE SHIP TO?. We currently ship to the below countries, if you are not on the list, please email our customer service team at [email protected]. They can provide a quote for us to ship to your country. United Kingdom (inc Isle of Man and
Not at this moment. We hope to re-introduce this soon. For help with shipping please contact the customer service team at [email protected]. Please note: If you choose to use the Royal Mail click & collect service to change the address of shippin
Orders placed before 14:00 (GMT) between Monday – Friday will be processed the same day. Orders placed after 14:00 (GMT) on a Friday, will be processed on the following Monday. Orders placed on Saturday or Sunday, will be processed on the following M
Customers outside of the UK will be liable for all import duties, customs and taxes levied by the country your order is being shipped to. These will be due prior to or at the time of delivery. We are not liable for these charges. If you are unsure of
All customers will receive an e-mail confirmation of their order. You will then receive another email notification once your item has been despatched.
You will receive a confirmation e-mail with your tracking number once your order is processed.
Please allow at least 12 hours in the UK and 24 hours anywhere else for your tracking information to become live.
We are very sorry about that. Give it 1 more working day, if it still has not arrived please refer to your tracking number to check the status of your parcel. After this please contact our customer service team at [email protected] and we will lo
As per normal the courier will attempt to deliver your parcel, if you are not in the parcel will then either be left in a safe place at your property or left with a neighbour. If this is not possible then the item will be returned to the local sortin
We will not accept responsibility for loss or damage if you instruct the delivery company to leave the goods unattended. Customers are responsible for providing the correct shipping address, as any mistakes cannot be rectified once the item has been
Unfortunately once your order has been placed and confirmed we are unable to amend or cancel your order. If you no longer want your order, you will need to follow our returns process…click here.
Yes we do.
If you did not receive an order confirmation email, it might be due to using a different email address when placing your order. To retrieve your order details, please check any alternative email accounts you may have used. If you cannot find the emai