UK SHIPPING & DELIVERY INFORMATIONUpdated 16 days ago

UNITED KINGDOM

UK STANDARD TRACKED (allow 4-5 days) - Free on all orders + £1 for discrete packaging

We use Royal Mail for this service. This service aims to deliver your parcel in 4-5 working days* and includes full online tracking so you can monitor the parcels progress. This is not a signed for service, meaning if nobody is in it will be either delivered to a neighbour, left in a safe place at your property or dropped-off at your local Royal Mail delivery depot. *Within seasonal promotional peak periods, shipping times may take longer.

UK EXPRESS TRACKED (allow 1-2 days)

Royal Mail - £5.95

DPD - £8.00

DHL - £12.00

+ £1 for discrete packaging

We use either Royal Mail, DPD or DHL for this service. Our express service aims to deliver your parcel the next working day (please be aware it can take up to 48hrs). Express includes full online tracking so you can monitor the parcels progress. This is not a signed for service, meaning if nobody is in it will be either delivered to a neighbour, left in a safe place at your property or dropped-off at your local delivery depot. Please note our Express order guidelines:

• Orders placed before 14:00 (GMT) between Monday – Friday will be processed the same day.
• Orders placed after 14:00 (GMT) on a Friday, will be processed on Monday.
• Orders placed on Saturday or Sunday, will be processed on Monday.
• Orders placed over a UK bank holiday weekend will be processed on Tuesday.

Please note: If you choose to use the Royal Mail click & collect service to change the address of shipping prior to attempting a delivery to the registered address, LANX is not responsible for any delivery issues thereafter.